Investor Charter

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to invest in the right products based on their needs, monitor them to meet their goals, access reports, and enjoy financial wellness.

Business transacted by the RA

• Publish research reports based on the RA’s research activities.
• Provide independent, unbiased views on securities.
• Offer unbiased recommendations with financial-interest disclosures.
• Provide research based on public information.
• Conduct annual audits.

Services provided to investors

• Onboarding of clients.
• Full disclosure to clients.
• Equal distribution of research reports / recommendations.
• Maintaining confidentiality until public disclosure.

Grievance redressal mechanism

In case of grievances, investors should approach the Research Analyst first. Issues must be resolved within 30 days. If unsatisfied, investors can lodge complaints on SEBI’s SCORES portal (scores.sebi.gov.in) for centralized tracking.

Physical complaints may be addressed to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, “G” Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400051.

Responsibilities of investors — Do’s

• Always deal with SEBI-registered Research Analysts.
• Verify the RA’s valid registration certificate.
• Check the SEBI registration number.
• Review disclosures in reports before investing.
• Pay only through banking channels.

Responsibilities of investors — Don’ts

• Do not provide funds for investment to the RA.
• Avoid luring advertisements or false promises.
• Never share login credentials with RAs.
• Do not expect guaranteed returns.

Complaint data

Trend of annual disposal of complaints